REMOTE ACCESS VS. RMM

More than remote access.
Less than a full RMM.

Remote access, monitoring, and practical system management for IT teams—without the cost and complexity of a full RMM platform.

Unattended access · System monitoring · Unlimited users and concurrent sessions on IT plans
RemoteToPC Command Center

RemoteToPC IT Starter

100 computers · Unlimited users · Unlimited concurrent sessions · 
Monitoring · Advanced system information · Process & service controls

Three levels of IT support.
Which one do you really need?

Not every business needs automated patching, scripting, and complex management policies. The right software depends on the work your team actually performs.

Remote Connection
BASIC REMOTE ACCESS

Connect when you need help.

Remote desktop tools let technicians take control when a user reports a problem.
The practical middle ground
remote monitoring and management
RemoteToPC IT PLANS

Spot problems. Take action.

Unattended remote access plus essential resource alerts and practical tools for everyday IT support.
Full RMM
FULL RMM PLATFORM

Automate and manage at scale.

Advanced centralized management for businesses with complex endpoint maintenance requirements.

Real system information.
Real tools to fix problems.

Review useful system information and perform common management tasks from the Command Center.
Advanced system information

Advanced System Information

Check processor, memory, disk and network usage, device details, and running processes.

Process and service management

Process and Service Management

View and end processes. Start, stop, or restart Windows services.

Monitoring and alerts

Monitoring & Alerts

Receive high-resource email alerts for CPU, RAM and C: drive usage, plus optional server heartbeat monitoring.

Advanced System Information

More tools aren’t always better.

Get the tools your IT team needs, without the cost and complexity of features you won’t use.

RemoteToPC is a good fit

RemoteToPC is a good fit if…

Full RMM

When a full RMM makes more sense

Already have a patching solution? RemoteToPC can complement it.

Know what you’re getting.

Think of RemoteToPC as a lightweight RMM—or “lite RMM”—for everyday IT support: remote access, monitoring, and process and service controls, without automated patching or scripting.

Does RemoteToPC automate Windows patching?

No. Continue using your existing patch-management solution or choose a full RMM if automated patching is essential.

What monitoring is included?

RemoteToPC sends email alerts for high CPU usage, high memory usage, and low free space on the C: drive. Optional server heartbeat monitoring alerts you when a monitored server goes offline.

Can multiple technicians connect?

Yes. Teams and IT plans support unlimited users and concurrent sessions, subject to the subscribed computer limit.

What Windows service controls are available?

View, start, stop and restart Windows services from the Command Center.

See if RemoteToPC fits your IT team.

Remote access, monitoring, process and service controls, and practical management in one straightforward platform.