Blog

Remote Access Software for Everyone

Secure Remote Access Solutions for Healthcare Professionals

The healthcare industry has undergone many changes over the years. Many factors, such as new medicine introduced through research and technology, have been significant contributors to the ever-evolving world of healthcare. The recent pandemic also played a role in accelerating some of the growing trends in healthcare, like telemedicine and telehealth. The phrase ‘seeing the doctor’ meant something different than it would a few years back. It is now not unusual to have doctor appointments via virtual conference call systems and teleconferencing apps like Zoom and Google Meet. Healthcare workers are also collaborating remotely more than ever.

In other words, there is a growing need to accommodate changing times while providing excellent services to patients without compromising staff safety. 

Despite the several advantages and conveniences of remote healthcare, there is the aspect of security and privacy. Especially protecting sensitive patients’ data over the internet and with doctors using devices that might even be outside the cyber-secure confines of hospital facilities.

Unsecured handling of patient data poses a significant risk to healthcare security and privacy. It also brings the issue of failing to meet HIPAA compliance requirements for Patients’ Personal Health Information (PHI) to stay secure. 

As a healthcare provider, you can benefit from the accessibility and efficiency of remote healthcare while staying on top of patient data privacy and security thanks to tools like Secure Remote Access solutions.

What Is Secure Remote Access?

Secure remote access is technology often used by staff to log in and operate a work device from anywhere. It is commonly used by IT professionals in healthcare and other niches to offer tech support to employees without having physical access to the target user’s device. Keep in mind that it is vital to keep an eye on the end-user devices that have got access to your enterprise infrastructure. You don’t want sensitive data falling into the wrong hands.

The right secure remote access solutions can help provide quality services to patients. Productivity among employees tends to be scaled up as it makes service delivery, collaboration, and troubleshooting easy!

Emerging Operational Issues in Healthcare

Just like any other sector, the healthcare sector has a fair share of challenges. There is plenty to navigate, from technological innovations, and increasing patient expectations, to the ever-evolving government regulations. The common operational healthcare goes beyond just treating patients.

Here are some of the emerging operational challenges in healthcare:

  • Patients Located in Remote areas

Patients in rural areas have to deal with issues like lack of proper public transportation, healthcare provider shortages and the geographical distance from treatment centers. A disproportionate number of rural inhabitants may be disadvantaged as a result. 

  • Troubleshooting Technical Issues

Technical issues are now quite common in healthcare. Unfortunately, unlike any other sector, glitches tend to be more damaging in healthcare setups, mostly because patients’ health is on the line. This is why you need quick troubleshooting to solve technical problems, thus avoiding the ripple effect of delays in service delivery.

The problem is that technical issues are difficult to anticipate. IT infrastructure and teams can also span different geographical locations if a facility has branches away from the headquarters.

Users at those locations might access your resources over the VPN, SaaS applications, and cloud-hosted workloads or files. These layers and multiple tech stacks add to the complexity of the IT troubleshooting process.

  • Safety of Patients’ Data

With medical data stored in electronic medical records, there has been the question of privacy and security of the data. Again, few industries hold as much data about their customers as healthcare. That comes with a huge responsibility to be the best guardians of sensitive info.

Unfortunately, data breaches in healthcare are on the rise. According to a study published in the HIPAA Journal, there were 4,419 healthcare data breaches of 500 or more records that were reported to the HHS’ Office for Civil Rights between 2009 and 2021. The breaches led to a loss, theft, exposure, or impermissible disclosure of 314,063,186 healthcare records.

Source: Hipaajournal

This shows how a data breach is a threat to any healthcare service provider. It not only creates downtimes. It also puts health facilities at risk of hefty penalties for violating compliant standards. Your reputation is also on the line. 

Fortunately, most of these emerging challenges facing healthcare can be mitigated if stakeholders in the sector identify and employ the best practices. One such way is by leveraging secure remote access solutions. These solutions ensure that collaboration and service delivery is made easier whilst ensuring that patient data remain safe. 

For example, an IT support engineer can fix technical issues for a practitioner handling patients on-premise, at home, or on an assignment in remote areas. The beauty is that the technical team can do it without worrying about malicious people getting hold of their confidential data being transmitted over the internet.

The Essence of Secure Remote Access Solutions in Healthcare

There is no denying that secure remote access solutions are the need of the hour. It assists multiple professionals in ways to make healthcare accessible to all. Here’s how:

  • For Doctors and Nurses

Healthcare workers work from multiple locations to attend to the hundreds of patients that need their services. Remote access tools can let doctors and nurses extend their services far and wide without being too concerned about compromising patient data safety. They can connect to patients virtually, conduct thorough examinations, and provide real-time diagnoses and quick treatments to patients. 

  • For Tech Support

With secure remote access tools, tech support teams in healthcare can offer assistance and troubleshoot technical issues remotely faster whilst keeping an eye on data security. They can deliver the right remote assistance to healthcare professionals and the team working from any location.

A remote access tool makes it easier for your technical team to assist healthcare professionals who maintain medical devices and instruments. They can be able to guide them in installation and troubleshooting steps. They can also upgrade software and monitor devices to protect against common cyber threats. 

  • For Lab Technicians

Lab technicians can also make their remote work simple, more efficient, and safer with secure remote access solutions. There are generally better, faster, and more high-quality clinical results when labs have the right infrastructure, like centralized data storage and cloud-based digital solutions. In a field where time is that critical between life and death, remote access can save a life.

For example, you might have a machine malfunction in a sterile area of the lab. In this case, troubleshooting with remote access makes it easier to get the machine back up and running to reduce costly downtimes. It is also easier to patch up software updates and conduct regular maintenance on lab machines. Remote access tools are also vital in ensuring that lab practitioners can share patient data safely. 

  • For Healthcare Fraternity

Remote access tools also foster smooth collaborations among professionals in healthcare. Medical practitioners can share and collaborate on files while ensuring patient data is protected. A streamlined collaboration among medical professionals allows for more comprehensive, population-based, and cost-effective patient care. It creates an emphasis on health promotion and disease prevention which is vital in solving common challenges in the sector.
Keep in mind that one patient can interact with many of your employees in a facility in the course of treatment, including physicians, nurses, technicians, and others. Thus, having a synced team with a high level of collaboration will ensure that patients get the best care and experience. 

Conclusion

The healthcare ecosystem is changing, with technology becoming more important in service delivery than ever. Medical practitioners are collaborating in a distributed fashion and serving patients virtually. That said, issues like IT downtimes and data breaches are also quite common. In this regard, healthcare organizations need to have strategies to make it easier to tap into the growing tech for collaboration and streamlined service delivery. The best way is to invest in the right tools and take proactive steps to maximize technology implementation whilst protecting against common threats.

How To Handle Remote Workforce’s Security Risks

Today, it is estimated that at least 70% of employees work away from the office at least once a week. Reason being that most employees feel more productive when they work from home. Managers and business executives have also warmed up to remote work owing to its advantages.

On the flipside, the remote work model is presenting challenges like cybersecurity issues for employers.

One study done by the IBM and the Ponemon institute noted an increase in the cost of a data breach owing to increased adoption of remote work. The study found that in organizations with 81-100 percent of employees working remotely, the total average cost was a whopping $5.54 million!

Well, how do you protect your enterprise as you allow your employees to work remotely? This quick guide will expound on what entails remote work security and the steps you can take to secure your remote workforce.

What is remote work security?

For starters, it involves securing company assets and data when the workforce does their job outside the confines of a typical office setting. Some of the common instances that call for remote work security include when your employees travel for business, work from home, or are on sick leave and the likes.

RemoteToPC Command Center

Security risks of working remotely

Before remote work became the norm cyber defense steps was more or less about implementing security for employees working in a traditional office setup. Remote and hybrid work models present the following challenges as employees are interacting and serving clients in a distributed fashion.

  1. Human errors
  2. The proliferation of personal devices
  3. Poorly secured Wi-Fi networks
  4. Obscured visibility of the IT staff
  5. Inadequate training and awareness

Now that you know what the challenges are, let’s learn about the possible solutions.

Security tips for employers handling a remote workforce

Now that you know the security risks, here are the steps you should take to ensure your remote workforce is secure:

1. Invest in cybersecurity awareness training

Remember, employees are your weakest link in your fight against remote work security risks. One study done by Proofpoint in 2022 found that 55% of the U.S workforce took risky actions in 2021. Twenty-six percent admitted to have clicked suspicious email links leading to dangerous sites. 17% accidentally compromised their credentials. Only about 50% of them could spot common phishing attacks.

This is why you need to invest in proper cybersecurity training for your remote team.

A study done by Wombat Security Technologies and the Aberdeen Group found that security awareness training plays a key role in employee behavior and measurably which can reduce cybersecurity risks by between 45 and 70 percent.

Another study by Ponemon Institute also found that proper security awareness training can help you reduce the cost of phishing attacks by more than 50%. It can also scale up your password security by 30-50%.

Cybersecurity Awareness Training

Now, keep in mind that it isn’t enough for your employees to undergo cybersecurity training once. Do regular training to teach your remote workforce how to identify common hijacking and attacking attempts, such as phishing, whaling, typo-squatting, domain hijacking and more. They should be able to know the don’ts as they work remotely like installing unknown browser plugins and opening suspicious email attachments that could contain malware.

2. Develop a cybersecurity policy for remote workers

In line with awareness, you need a proper cybersecurity policy. This is a set of rules, procedures, and documented plans that dictate how remote employees should carry out their activities. As you develop this policy, ensure you cover crucial topics such as data protection, device use, password hygiene, compliance with regulations, access management, and security awareness training. The policy should also encourage your employees to conduct regular backups to ensure you can retrieve data quickly in case of loss or damage.

Tip: Create proper policies surrounding the use of company-owned and personal devices.

3. Choose a right remote-desktop access software

Generally, remote employees rely on remote-desktop access software  to get easy access to their devices (PC or Mac) whenever they want. It further allows them to connect with the smartphone, tablet, or operating system to work uninterruptedly.

However, the access software you install to ease the remote work must also be well-secured. Look for a software that offers 2-factor authentication for web, smartphone, and local access, in addition to the login and password.

Furthermore, use the software that prioritizes your privacy and security by providing peer-to-peer connections. Compliance with The Payment Card Industry Data Security Standard (PCI DSS), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA) is also essential.

4. Perform routine review of accounts

It would be wrong to assume that everyone who can access your infrastructure is authorized to do so. Therefore, it is best to do periodic reviews on your user credentials and access privileges. Encourage your employees to periodically update their account details to improve and streamline the authentication process. Promote frequent password changes so that hackers have a more challenging time accessing login credentials and infiltrating your infrastructure. If any employee decides to leave your workplace, ensure you remove their accounts or restrict access.

5. Enforce strong passwords on employee devices

Did you know that a hacker can correctly guess simple passwords within minutes and infiltrate your system? Yes, a computer can get the job done that fast! Well, you can reduce these risks by encouraging your remote workforce to use strong passwords that are harder to crack.

Enforce strong passwords

A strong password will avoid common words. It will contain at least eight characters with a combination of letters, symbols and the likes. If your password ticks the checkboxes discussed above, your data will be safe from brute force and dictionary attacks.

6. Invest in organization-wide password management tools

Research shows that many data breaches occur when cybercriminals access user credentials. In this regard, consider using password management software to guarantee your remote workforce will be secure. Password management software also guarantees your staff will not reuse old passwords that might be easy to guess. Excellent examples of strategies and tools you could use include random password generation tools, one-time-use credentials, and automated password rotation.

7. Update your software

Last but not least, ensure you use updated software starting with security tools like anti-malware, antivirus software and firewalls on every device they use to access company assets. These additional measures will provide an extra layer of protection and reduce the risk of infiltration.

Again, it is easier if you have remote tools that allow device management. You can also use tools like Mobile Device Management (MDM) tools to manage and wipe sensitive company data from employee devices in case of theft, loss, or a significant security breach.

Tip: You need to have a solid technical support team to offer assistance to your workforce.

Wrapping up

Remote work security is all about taking proactive rather than reactive measures. You ought to be vigilant in implementing the security steps starting with conducting employee awareness. Install secure remote-access software to begin with. Invest in cybersecurity tools to protect your network and end-user devices. You should also set up the necessary support for your remote workforce with tools that make remote device management easier for your IT staff.

Working From Home Vs. Working in An Office-The Debate Continues

Remote work has been around for decades, but it has become more prominent with the growth of tech, particularly garage startups working on tight budgets. Remote work can be traced back to 1973, when Jack Niles, a NASA engineer, first coined the term “telecommuting.”

The pandemic certainly played a critical role in accelerating a shift to remote work. It was more or less a reactive step to reduce the spread of the deadly virus. However, in the post-pandemic era, employers have had to reimagine the traditional roles of office work and got accustomed to working from home (WFH).

Nevertheless, it is interesting to know that a significant portion of the workforce loves working from home; some fancy a hybrid model while others still prefer the traditional working in an office setup.

So, which work model is the best? To answer this, let’s dig deeper into the in-depth comparison of working from home and working from the office:

Why would people continue to work from home?

One survey of 2100 done by FlexJobs found that 58% of respondents said they would love to continue working from home post-pandemic. You might be wondering- why?. Here are some of the factors that are making WFH much more attractive around the globe:

Pros of working from home

  • More time to complete tasks

Working from the office means you will lose a chunk of your time commuting, especially if you have to take public transport. Once you start working from home, you realize you have more time to work on assignments and tasks since you are not commuting. A survey study done by Upwork at the peak of the pandemic found that those working remotely saved an average of 49.6 minutes a day on commute time. This also has a positive impact on your wallet and budget as you will save on fuel and maintenance costs.Commute Time

Source: Upwork

  • Increased flexibility

The beauty of WFH is that you can always work from your couch or bean bag on the floor if you don’t feel like sitting at your desk! Sometimes, you can also choose to work in the wee hours of the night if you don’t fancy waking up early in the morning (of course, if your company allows it). Furthermore, you can seek assistance from unattended remote computer access when working on a team project. It will allow you to play your part in the team project without having to meet in person and work on the project’s progress.

Increased flexibility

  • Less stress

Your work environment could add to the stress of the job, making you feel exhausted and overwhelmed. In some cases, your boss might also limit how much you can personalize your workstation, causing you to feel detached. On the other hand, you tend to be less stressed when you work from home because you are in a familiar and personal space you can customize. It makes you feel at ease, thus enhancing your productivity.

Less stress

  • More alone time

There is hardly any alone time when you are in the office setup. Your boss might summon you to the office, or your co-workers might just chip in and have a chat just as you had planned to take a lunch break. However, working from home means you can take something like a short nap between intervals or catch up with your favorite TV series as you unwind during breaks.

Cons of working from home

  • Struggle for structure

Remote work might mean that you have to set your own routine and schedule. Therefore, you might struggle to work from home if you are used to a strict commute and office routine. You might also be challenged to ace productivity levels if you are constantly dealing with frequent distractions from your family.

Note: According to one study done by UConn, female employees are particularly affected by non-work disruptions when they work from home compared to their male colleagues.

  • Technology challenges

Depending on your employer, you might also not have access to every piece of technology that would make your work easier compared to when you work from an office. Your internet at home might experience frequent glitches, leading to delays in your tasks. Of course, glitches do happen in office setups, too but troubleshooting them at home tends to be harder.

  • Limited social interactions

Apart from phone calls and social media, there is often little social interaction when you work from home. In fact, you might find it hard to cope with remote work if you are a social butterfly and constantly crave connection with other people. You will have to grapple with issues like zoom fatigue.

social interaction

Why are people willing to return to work?

Unfortunately, working from home is not for everyone. Some people would much rather escape the confines of their homes and do their work in the office. Mind you; there are some benefits of working from a structured office:

Pros of working in the office

  • More opportunities for growth and learning

First and foremost, the office is an excellent place to get a mentor. Working in the office also helps you learn how to relate to people from different backgrounds. You will automatically know how to behave accordingly in a professional setting.

More opportunities for growth and learning

  • Improved time management

If you prefer working hours that are set in stone, the fixed structure in the office will give you a feeling of stability. You will also learn how to manage your time better working with others within your vicinity.

  • Creation of relationships

Unlike working from home, being in the office allows you to interact with others and make acquaintances. Even though you won’t manage to connect with everyone, there is likely someone who will become a close friend outside work.

Cons of working in the office

There are also common challenges with working in an office. Here are some of the challenges with the traditional office workplace setting:

  • Commuting

The most obvious disadvantage of working from the office is the commute. Again, you are likely to save more money and time if you have the chance to work from home rather than spend on fuel and transport.

commuting

  • Sedentary lifestyle

Another well-known disadvantage of working in the office is that it encourages a sedentary lifestyle. Sitting at your office desk for many hours is unsuitable for your neck, back, mind and mood. Thereby, you may experience health concerns- both physical and mental.

Still not sure which is the better choice?

Even after analyzing the pros and cons of working remotely or commuting to the office, you might still be unsure about where you stand. Perhaps you have been working from the office for so long that you wouldn’t know whether remote work will work for you. You might also be apprehensive about returning to work when you are used to working from home. Here are a few tips to help you pick the better choice:

1. Choose a place where you feel more engaged

Some studies have shown that employees feel more engaged when the organization lets them work off-site three to four days a week. If you fancy working in an office, then you could use it on working days. If you prefer to work remotely, you could find an arrangement where you work only from an office when necessary.

2. Choose a place where you positively impact the environment

If you care about the environment, you should know that the vehicles we use to commute to work emit many greenhouse gasses into the atmosphere. Buying food from cafeterias also increases the use and disposal of plastic cups, plates, and containers. In other words, choosing to work from home reduces the negative impact of air pollution and the burning of fossil fuels. You could also strive to be more environmentally friendly if you choose to work from the office. Consider carpooling, taking public transport, or switching to an Electric Vehicle(EV).

3. Choose the space that helps you feel more productive

Remember, productivity is key to any workplace. So, designate a specific workspace free from noise and distraction if you are more effective at home. You could also create a structure that closely resembles working hours.

Most times, you really don’t have a choice.

Unfortunately, not everyone has a choice regarding office or remote work. For instance, casual workers in the production line don’t have the luxury of working from home. Lab technicians and medical professionals are excellent examples of professionals who have to report daily to work. On the other hand, you might be forced to work from home to reduce the spread of Covid-19, even though you prefer working in the office. Since you cannot do much to change your current situation, it is best to make the most out of it.

The debate continues!

We can all admit that the traditional workplace model has experienced a paradigm shift as remote work takes center stage. There is a heated debate about what the future of work might look like. Many businesses are still trying to determine whether to go for WFH, a hybrid model, or the traditional working in an office. We even saw the employees of Apple and AT&T petitioning to make the work-from-home policies permanent.

In a nutshell, the debate still goes on, but one thing is certain, the workplace as we know it will keep changing in the coming years!

LogMeIn alternative 2022, is LogMeIn still the gold standard?

LogMeIn Alternative 2022RemoteToPC vs LogMeIn 2022, why we’re the best Logmein Alternative 2022:

Along with TeamViewer, LogMeIn is one of the original remote digital workspace solutions. The company went public on NASDAQ in 2009 and simultaneously discouraged any competition and built a huge user base among IT consultants and remote workers by initially offering their product for free. However, freemium had its end, and in January of 2014 LogMeIn abruptly converted its freemium based product to a paid model that, both angered much of the userbase and opened the door for LogMeIn alternatives like RemoteToPC.

Without a competitive LogMeIn replacement, many of its freemium customers bit the bullet and paid the sudden fee to keep access to their remote systems going. However, no one could have predicted the meteoric rise in the cost of LogMeIn in the next few years. Every couple of years they seemed to raise prices again until finally in 2021 they eventually would blow out all expectations for the cost of remote access software.

What once was free, by 2019 cost $1688 per year for a base plan to access 100 remote computers. Many of its advanced features had been pulled out into 3 different levels of service to add on to the base plan each costing from an additional $1080 to $1236 per year. Though it was a more advanced offering than the freemium product of 2013, within 6 years, a public company beholden to increase profits for stock investors would cost up to $5220 for 100 remote systems to include all the bells and whistles. In 2020 LogMeIn suddenly delisted from the stock exchange, converting back again to a private company, and since then, it’s been lowering prices to try and keep or gain back some of the formerly loyal customers that had been pushed too far with its seemingly never-ending price increases.

Today in addition to RemoteToPC there are many cheaper alternatives to LogMeIn, but none of them are quiet as much like LogMeIn Central Basic as RemoteToPC. When LogMeIn started charging, that was day 1 for RemoteToPC in our minds, and we haven’t stopped working to improve and advance it, to better security than LogMeIn, becoming faster, and offering more base features for less has been our goal from the inception of RemoteToPC.

Best LogMeIn alterntive 2022?: 

Perhaps sensing the ride had ended, and with customers straining under the price, and many of them finding RemoteToPC as one of the best LogMeIn alternatives, in 2020 they suddenly delisted from the stock exchange, and started dropping their prices. As of the writing of this article 100 seats of LogMeIn Central basic was dropped from $1688 per year to $1440 per year, and with a 15% off Christmas Special running they appear to be keen to win customers back. The 3 feature sets have also dropped from $1236 down to $1080 for Security and Automation and from $1080 to $948 for Insight. Have they not however proven that they are only out to get whatever they can from the customer, with no real thought for the impact on their customers business?

At RemoteToPC, we have not raised our prices from day 1. This is not to say that we will never raise prices, but for $299 per year our customers get 100 seats of RemoteToPC, which even has some of the reporting, and monitoring features of the LogMeIn add-ons included.

While they have not added any new features in 2021, RemoteToPC has been busy, adding chat, and drag and drop file copy among other things. We’ve also got better TLS V1.2 / AES-256 encryption, and in addition to two-factor authentication, the ability to stack the RemoteToPC login password with Windows login password providing better security than LogMeIn. For customers that need access to just a few computers, we offer RemoteToPC basic, which includes unlimited access to up to 10 remote computers for $99 per year, which compared to LogMeIn PRO at $1524 which is over 15X more expensive, they’ve still got a long way to come back down to earth in order to offer a competitively priced remote digital workspace product.

Of course, we’re biased, but why would you choose them over RemoteToPC? We’re a Texas founded and based company that cares about our customers, and their businesses. We’re not going to overcharge you, or deny you a refund if you’re a day late to cancel something. Though we like to think that we are one of the worlds most advanced products of its kind, we still have old fashioned values such as integrity. We believe they made a crass money grab, and took advantage of little IT companies and others who had no alternative, but now you have a choice, and you should stick with a company that is going to be steady, reliable, and that you won’t wake up one morning and find that we’ve changed our prices 5X.  

So, the question remains, is LogMeIn still the gold standard for the digital workspace? Perhaps if you can afford a digital workspace made of gold, but we suggest you try and stick with RemoteToPC. We’d be happy to be considered the silver standard, but only costing you pennies comparatively.

From a LogMeIn Alternative to remote access software for everyone

Why we evolved from an alternative for LogMeIn to remote software for everyone – Taking Stock in 2020LogMeIn alternative

RemoteToPC started out mainly as an affordable LogMeIn alternative. Coming from the IT industry we were looking to create an affordable alternative for LogMeIn and to the ever-increasing cost of remote computer access software. We found ourselves in the middle of a lot of well-funded competition and we had to work hard to carve out a name for ourselves. One thing we did to try and stand out was to offer other built-in features such as monitoring and alerts (Sort of like LogMeIn Central had) with every installation.  As far as we know we were the first entry level remote access company to do that, so in that sense we had an impact on the industry, being the first to move in that direction with Remote Access for IT. We stuck with our “Made by IT for IT” tag-line and focus up until earlier this year. Now we just want to be go-to remote access software for everyone.

RemoteToPC has always had some customers outside of the IT world. Mom and pop businesses, insurance companies, local governments, non-profits, churches, law-firms, just about everyone who does work on computers also appreciated our affordable and reliable remote access solution. But we also maintained our focus on IT, partly because that’s what made us different, but also because that’s what we knew, and that’s the industry sector that we wanted to help. So we sort of had a mission to help companies that were like us have affordable reliable remote access.

We started to re-evaluate that focus and direction in late 2019 and with the pandemic of 2020 it became clear to us that we had a much broader audience that needed RemoteToPC. In March and April, we were inundated with new signups from a broad range of customers, particularly by business people who needed to get to their work computers from home. They needed to stay connected with work, and they needed a safe, easy and affordable way to do it. Even IT customers were asking for more features geared towards providing office workers remote logins to their work computers.

LogMeIn Central Alternative

As things went forward it became clear to us that as the types of users that relied on RemoteToPC broadened we needed to also broaden the product offering of RemoteToPC to be a “An Affordable Remote Access Solution for Everyone”. That’s more than just a new tag-line, it comes with new features such as remote-printing, access from any device and dual-monitor remote access.  Actually, it’s not just limited to two monitors. Users can now pop-out their remote screens inside of the RemoteToPC viewer application and place them in whatever local monitor they want.  It makes it hard to tell you’re not right in front of the remote computer. So, the goal has been to try and get out of the way of the user experience, working towards remote seamless integration.

remote desktop software for macIn addition to those kinds of general-office user features, we also added the ability to remote into Mac computers. We’ve broadened our viewer to be universal, so now users can connect to a PC or Mac host computer from any device, smart-phones, tablets, Linux systems and of course other PCs and Macs.

One thing we’re really proud of is that unlike other remote access software providers we added all these features without raising our prices. It’s inspiring to us when we regularly get feedback from our customers telling us how much they appreciate RemoteToPC, love our customer service, and appreciate our new features. This is a big reason why we do what we do. We believe that people are more important than things. We’re still located in Fort Worth Texas; we still block hostile countries IPs and still strive to offer excellent customer service.

During the pandemic authorities pretty much told us what was essential, by pointing out “essential jobs”. Well, we think your job is essential, and we’re here to offer you and the world a fast, safe, and easy to use and affordable remote access solution. Our philosophy on this is that we think being able to work remotely on whatever you do to get your job done is essential. That’s what motivates us. That’s why we’re here, for people to use our remote access software to connect and use PCs and Macs remotely from any device. We work hard on making sure that when you need to connect, it works, every single time 24/7/365, it works, and works well. That’s always been our focus from day one. To make sure the core functions of RemoteToPC, the remote connection itself worked reliably for our customers.

That’s what we think the new-normal is about, people and connections, and that ultimately, people are more important than things.  That’s how we view our customers.

LogMeIn Central Alternative

LogMeIn Price Increase and Alternative Cost Comparison 2019

LogMeIn Price Increase and Alternative Cost Comparison 2019

LogMeIn pricing

LogMeIn Central pricing has changed from its long-held pricing three tier structure of LogMeIn Basic, LogMeIn Plus, and LogMeIn Premier to a single base product which is roughly twice the price of its former Basic level of service. It’s no wonder many are scrambling to find a LogMeIn alternative. 

Formerly 100 LogMeIn Central Basic computers annual subscription cost was $899.99/yr. Currently for 100 computers under their “Base Plan” the subscription cost is $1668.00/yr.  Nearly double the former LogMeIn pricing.

Now instead of 3 different levels of service, there is just one “Base” plan, and then there are three add-on feature sets named: Security, Automation, and Insight. Each add-on includes different features that used to be bundled in the previous 3 tiers of service:

  • The Security add-on includes features like: Patch management, Windows Updates, Antivirus Management.
  • The Automation add-on includes their One2Many Task Management, PowerShell Scripting, and Automated Actions.
  • The Insight add-on includes things like Asset Inventory, Custom Reporting, and Critical System Alerts.

Each LogMeIn add-on comes with added cost.

For a 100-computer base plan, the Security add-on would add an additional $1236/yr. The Automation add-on would also be an additional $1236/yr., and the Insight add-on would add an additional $1080/yr.  So, if you needed some of the features in each of these different add-ons for your hypothetical 100 computer situation, the annual subscription cost to you for those 100 computers would be: $5220/yr.  This is a significant increase over the previous pricing structure, where for those same 100 computers you would have paid: $899.99/yr. (Central Basic), $1999.99/yr. (Central Plus) or $3499.99/yr. (Central Premier).

It’s just another LogMeIn price increase.

However you look at it, this is a massive price increase for LogMeIn Central users. If you chose to only have the base Central plan for 100 computers, the price increases this year is 85% more. If you choose all the add-on options the price increase for you over Central Premier is an additional 49%.

RemoteToPC is a great LogMeIn alternative.

Of course, if you chose to LogMeOut of LogMeIn, and go with RemoteToPC, depending on how you look at it, you would be paying 82% to 94% less for our 100 computer plan, which is only $299/yr. We haven’t changed our prices since 2015, and RemoteToPC comes with some of the features that LogMeIn only includes in their add-ons like Monitoring and Alerts.

The pricing of LogMeIn Pro only increased very slightly, so this latest price increase is essentially a blow to a typical IT management user of LogMeIn Central. Managed Service Providers, IT consultants, and in-house IT staff will need to consider if continuing on with LogMeIn is worth the increase, or if a LogMeIn central alternative like RemoteToPC is worth switching to. If not now, then how much of a price increase will finally be enough to move on?

All RemoteToPC plans come with a free 14-day trial, and you can cancel yourself at any time during that trial period for any reason. Our plan sizes start at $99/yr. for 10 remote computers, and go up to 10,000 remote systems or more. While RemoteToPC supports remote access to any type of customer, we specialize in remote access for IT support, which is why we say:  RemoteToPC is made by IT people for IT people.

LogMeIn Central Alternative

LogMeIn alternative 2018 – Logmein Pro price increase

LogMeIn Pro price increase 2018

If your looking for a LogMeIn Pro alternative, you’ve come to the right place! Many IT people who use their Central product come to RemoteToPC looking for a LogMeIn alternative, but many small business users of LogMeIn Pro are also starting to discover us as a much more affordable remote PC access alternative. If you need unattended remote computer access for remote support, or if you just need because you need remote access into your computer at work, RemoteToPC will do the job, for much less than the LogMeIn cost.

The LogMeIn Pro pricing increase :

Following their widely publicized purchase of GoToMyPC last year, we were on the lookout for LogMeIn to raise their Central pricing this year like they did last January. We were hearing new customers complain about the cost of LogMeIn going up back in December, but kept checking in and seeing that their Central pricing was not changing. We thought they had decided to not raise prices. We were wrong.

Some internet searching again this week brought up a short post that Splashtop had made. It turns out that they were not going to increase price of the LogMeIn Central product this January, but instead they had a LogMeIn Pro price increase. According to their research into LogMeIn pricing history, this January was a 40% increase over last year. From $249.00 in 2017 to $349.99 starting in 2018. For accessing just a few computer systems, this no doubt seems an onerous jump in price to many corporate and small business users.

Since RemoteToPC is made by IT people for IT people, most of our former LogMeIn customer base who decided to “LogMeOut”, comes from the LogMeIn Central product standpoint. However, we do attract a fair share of accounting firms, and other small businesses that just need remote access to PCs at a reasonable price point. For those small businesses that use PC’s we believe that RemoteToPC is an excellent and much more affordable LogMeIn alternative.

LogMeIn cost vs RemoteToPC : 

RemoteToPC offers our Basic remote desktop solution to up to 10 remote PCs for $99 per year. We don’t anticipate that pricing changing anytime soon. While this is enough for most small businesses, we also offer 20 remote PC computer plans for small business. Our Enterprise level plans start at 100 endpoints per year. Enterprise plans come with additional features such as user management. User management allows you to assign which users can access which computers.

As we’ve mentioned previously, LogMeIn began its rapid ascent into its current pricing levels back in January of 2014. That’s when they first started charging for their formerly free product. They added another increase in Jan 2015, skipped Jan 2016, and added another in Jan 2017. So, it seems obvious why everyone starts looking in January, because that’s the big month for upping their prices. Last year they bought fellow remote access product GoToMyPC (Go To My PC) for 1.8 Billion. This is sure to place them at over 1 Billion in annual revenue making them the 800lb gorilla in the industry. The move seems to have had the desired effect with their stock prices continuing to go up.

Those who’ve sought a LogMeIn alternative : 

With those who jump off the LogMeIn ship, there are a number of products like Splashtop, or TeamViewer. We’d like to think that as far as more of a LogMeIn Central alternative, we have them all beat. RemoteToPC’s Command Center offers a clear view to IT people of all of the remote systems that they’re responsible for. System metrics give them alerts to troubled systems, and the way rows are laid out, access is quick and simple. The system metric monitoring that RemoteToPC does makes it more like the LogMeIn premium product. Splashtop and Teamviewer cost in the same range and yet don’t offer that kind of monitoring and alerts built into them.

We’ve recently added Android support, along with Remote Reboot,  Wake-on-Lan, and 2-factor authentication. When combined with other native features such as monitoring and alerts, file transfer and user management, RemoteToPC has a lot of premium features for a fraction of the cost of those larger competitors. Starting with the RemoteToPC Enterprise 1 plan multiple user accounts can be setup with specific access to specific computer systems. We don’t limit the number of sessions, so as many people as need to be can be logged in using RemoteToPC simultaneously.

We believe that small businesses that are looking for a LogMeIn pro alternative should look at us. IT businesses, in-house IT staff, and MSPs should also look at us as a potential LogMeIn central replacement.  We’re committed to high quality product support, and customers service, as well as adding new features, and continually improving old ones. Mac support, faster remote sessions, and remote printing should be coming later in 2018, along with more system information greater control over alerting, and remote remediation options.

We want to provide you with the best product we can at an affordable price. We know what IT people need, because RemoteToPC is built buy IT people for IT people.

Sign up for a free 14 day trial today and see what we mean!

remote desktop access

Uncategorized

Secure Remote Access Solutions for Healthcare Professionals

The healthcare industry has undergone many changes over the years. Many factors, such as new medicine introduced through research and technology, have been significant contributors …

Read More →
Remote Workforce’s Security
Uncategorized

How To Handle Remote Workforce’s Security Risks

Today, it is estimated that at least 70% of employees work away from the office at least once a week. Reason being that most employees …

Read More →
Working From Home Vs. Working in An Office
RemoteToPC

Working From Home Vs. Working in An Office-The Debate Continues

Remote work has been around for decades, but it has become more prominent with the growth of tech, particularly garage startups working on tight budgets. …

Read More →
Press Releases

Website front end refresh

Press release – WEBSITE FRONT END REFRESH: In late June 2022 RemoteToPC updated the website front end, and also updated and optimized  some back-end components. …

Read More →
RemoteToPC

LogMeIn alternative 2022, is LogMeIn still the gold standard?

RemoteToPC vs LogMeIn 2022, why we’re the best Logmein Alternative 2022: Along with TeamViewer, LogMeIn is one of the original remote digital workspace solutions. The …

Read More →
From LogMeIn alternative to global remote access
RemoteToPC

From a LogMeIn Alternative to remote access software for everyone

Why we evolved from an alternative for LogMeIn to remote software for everyone – Taking Stock in 2020 RemoteToPC started out mainly as an affordable …

Read More →

The best way to get to know RemoteToPC is to try it out for free.

Start your free two week trial right now, and see why we think you'll love RemoteToPC.