LogMeIn alternative 2017 – LogMeIn raises prices again…

Why RemoteToPC is the right LogMeIn alternative for 2017

Many people in the IT community have been waiting for this. Some didn’t believe they would do it again, yet they did. LogMeIn raised prices again in January of 2017. This makes RemoteToPC an even more attractive LogMeIn alternative in 2017, as our prices are considerably less than those for LogMeIn Central.

An example of LogMeIn pricing increases using a 100 computer plan:LogMeIn cost 2017

For example: LMI Central 100 computer Basic was $699, now it’s $899 Plus was $1499, now it’s $1999. Premier was $2999, and now its $3499

We thought LogMeIn pricing was too high back in 2015-16. This new level in 2017 is may help drive up their stock value for their shareholders, and help pay off their $1.8B acquisition of GoToMyPC from Citrix, but it seems clear that small computer consulting companies, and MSPs are taking the hit for all that. With their purchase of GoToMyPC, they will be grossing over $1B per year, making them the 800 pound gorilla in the room compared to all of the other remote access solutions out there.

RemoteToPC vs LogMeIn from a price standpoint is a hands down win for RemoteToPC. RemoteToPC pricing for the 100 computer plan  is currently $299. While we don’t offer every feature that LMI does, as of this publication we do provide:   

Unattended Remote Desktop Access  , Computer Health Monitoring , a Private Command Center , File Transfer Capability , Multi-Monitor Capable , Multiple Simultaneous Sessions ,  Critical System Alerts , Deployment Links you can Email , Multi-System Deployment Capability , Computer Grouping & Search , Remote Reboot , a System Heartbeat Monitor , a Local Desktop Application , and User Management (Enterprise only)

remote desktop access  RemoteToPC pricing is extremely competitive even when compared to the LogMeIn Central Basic plan, however some of the RemoteToPC features are only found in the even more expensive LogMeIn central Plus and Premier plan. For example the ability to copy files is only available starting in their Plus plan, and Monitoring and Alerts are a feature found in their Premier plan.  

While LogMeIn stock is near an all-time high, it is unclear where they intend that these increases in price will stop. The addition of the GoToMyPC remote access customer base is sure to keep the annual gross earnings over 1 billion, and they may have factored in the loss of some LMI customers due to this increase. LogMeIn pricingThey could potentially show a huge gain for shareholders this year even with the loss of 20-25% of their LMI business. While it might not make much sense from the standpoint of keeping their remote access customer base happy, it makes sense that their shareholders would be extremely happy in that situation.

From their annual revenue growth in profits since they started raising prices back in January of 2013, raising the LogMeIn price has been nothing but rewarding to them. As long as they are continually rewarded for it, it is likely that they will continue to do so. It seems however that at some point they will reach the tipping point where those who buy LogMeIn Pro, and LogMeIn Central plans will simply say “no more”.  Many have already done so, and we expect more to do so as time goes on. RemoteToPC plans on being here to provide a more affordable alternative with an ever increasing feature set. 

 

LogMeIn Feature & Pricing Comparison

FeatureBasicPlusPremierRemoteToPC
Remote Accessxxxx
User Managementxxxx
Computer Grouping
xxxx
Deployment
xxxx
Computer Search
xxxx
Online/Offline Status
xxxx
Reporting
xxxFuture
256-bit SSL Encryption
xxxx
Desktop Application
xxxx
Mobile Application
xxxFuture
Network Configuration Management
xxx
Mass Delete
New
New
New
Future
Custom Fields
New
New
New
Multi-Monitor Support
xxxx
Ad Hoc Support
xxxFuture
File Transfer
xxx
Background Access
xx
HD Remote Access
xx
Remote Print
xxFuture
Remote Sound
xx
Host Preference Packages
xx
One2Many (Automated Task Management)
x
Alerts and Monitoring
xx
Anti-virus Management
x
Windows Updates
xFuture
Ticketing Integration
x
Computer Inventory
x
Advanced Reports and Analysis
x
Self-Healing Alerts
x
Mobile Access to Alerts
New
x
Premium Customer Support
New
x
Remote Reboot
xxx
Safe Mode Reboot
xxx
WakeUp OnLan
xFuture
Per 10 Computers
$99,00
Per 20 Computers
$139,00
Per 25 Computers
$599,00
$1.299,00
$1.599,00
Per 100 Computers
$899,00
$1.999,00
$3.499,00
$299,00
Per 250 Computers
$1.299,00
$3.999,00
$7.499,00
$549,00
Per 500 Computers
$1.999,00
$5.999,00
$11.999,00
$899,00
Per 1000 Computers
$3.399,00
$9.999,00
$17.999,00
$1.699,00
LogMeIn & RemoteToPC prices as of 1/15/17

LogMeIn Central Alternative

LogMeIn Central Alternative | LogMeIn Vs RemoteToPC

Is RemoteToPC a good LogMeIn alternative ?

All over the internet, you can see articles for a LogMeIn alternative, and their suggestions are always the same old products like Teamviewer, Bomgar, ScreenConnect, Splashtop, etc…If an IT person is just looking for a remote connection client, that those are valid alternatives, but none of them are a true LogMeIn Central alternative. LogMeIn AlternativeBecause LogMeIn Central has three different tiers of service with varying levels of features: LogMeIn Central Basic, Plus and Premier. The Basic plan only offers a more basic set of features with an online Command Center. You have to select the Plus version (for more money) if you want the ability to copy files between PCs, and finally if you want any kind of Alerts and Monitoring, you must purchase Central Premier (for a lot more money!)

As IT people ourselves, and some of the feedback we have had from customers, the ability to copy a file from one computer to another is often a critical need. For LogMeIn, they make twice the money for this feature. When the first implemented their new pricing, it was file copying, and multi-monitor access that they used to force users up to their Plus plan. This was apparently too much for too many Basic plan customers, and they soon offered the multi-monitor feature back in their Basic plan, while leaving the ability to remotely copy a file in their Plus plan. LogMeIn’s Premier plan has robust monitoring and alerts for proactive monitoring of computer systems, but at more than 4 times the cost of their basic plan.

At the time this is being written, LogMein Central Pricing for 100 computers is: $699 a year for Basic, $1499 a year for Plus, and $2999 a year for Premier.

We built RemoteToPC as a low cost alternative to products like LogMeIn Central, but have deliberately modeled our pricing to beat out their lowest price, while also offering key features they feature in their higher level plans. RemoteToPC has a Command Center and Remote Desktop Access similar to LogMeIn Basic, File Copy similar to LogMeIn Plus, and we even offer basic Alerts and Monitoring similar to LogMeIn Premier.  All currently at $299 a year for a 100 system plan.

All of our Enterprise level plans include these features that LogMeIn Central plans do: Remote Access, User Management, Computer Grouping, Deployment, Computer Search, Online/Offline Status, 256-Bit SSL Encryption, Multi-Monitor Support, File Transfer, Alerts and Monitoring, Mobile Access to Alerts, Local Client Application, and Premium Customer Support.

For the features we offer, we don’t think anyone can touch our pricing. We think that RemoteToPC is a new kind of product. One that merges the core features of advanced RMM tools with a basic remote access client, and sells it at a very low cost.  We don’t think the cost of IT tools should be punitive. We know what IT people want, and need, because RemoteToPC is built by IT people for IT people!

Click here to : Compare all our plans

remote desktop access

RemoteToPC vs Teamviewer – pricing vs features

teamviewer pricingTeamViewer pricing vs features

  • Is TeamViewer really a once time purchase?
    Most people assume that Teamviewer is a one-time purchase, because you get unending rights to the application and unlimited endpoints, but that doesn’t reflect the true Teamviewer cost over time. Factored into the price of Teamviewer is the fact that Teamviewer often upgrades their product, and certain features break, or don’t keep up with current operating systems out in the world. Some of our customers have even complained about TeamViewer upgrading all of their endpoints automatically without their knowledge, and then requiring an upgrade payment after an evaluation period.
  • TeamViewer concurrent sessions limited
    Another thing to consider with Teamviewer pricing is how many concurrent remote sessions you need to have going at once time. Even if you are just a one person IT shop you might need to connect to several different computers or customers at the same time. TeamViewer’s Business plan (currently at $849) only gives you a “single-user” license. The TeamViewer website says “A single-user license permits connections from up to 3 devices”
  • At $2799 the TeamViewer Corporate plan is their best bang for the buck
    Things do get a little better if you purchase the “Premium” plan (currently $1689). You can add additional concurrent user licenses for only another $999 each.  However you might just want to go ahead and jump up to TeamViewers Corporate plan (currently $2799) where you start out with the ability to have 3 concurrent connections.

COMPARE TO: 

  • RemoteToPC has unlimited concurrent remote sessions
    RemoteToPC does not limit how many concurrent sessions you can start up, so if you have 3 people working in an IT shop, each support person can open as many concurrent sessions as necessary to do their job.
  • RemoteToPC offers mass deployment capability in all plans 
    As far as mass deployments of endpoints, TeamViewer only offers that feature in their most expensive “Corporate” plan. RemoteToPC offers MSI deployment files with every plan, so applications like the free PDQ Deploy can deploy all of your endpoints in an entire domain all at once.
  • For tech support, RemoteToPC is strong TeamViewer alternative
    With RemoteToPC you can inform your customers that all of their computers are being actively monitored by you. This gives them a peace of mind, and it gives you an advantage over other IT companies. RemoteToPC is easy to install and gives you a complete monitoring, alerts and remote access solution. This is why for tech support, RemoteToPC is a great TeamViewer alternative.

 

How does TeamViewer pricing / features compare with RemoteToPC’s pricing/features?
The first thing to note is that RemoteToPC is more than just a remote connectivity product like TeamViewer. For IT people RemoteToPC is a better TeamViewer alternative because of additional features for tech support like Remote Monitoring + Alerts. These monitoring features mean that RemoteToPC is a more complete remote support tool, and because there is some cost in server processing, we sell RemoteToPC as annual plan, but at a much lower price than TeamViewer.

RemoteToPC vs RemotePC – Remote Desktop Access comparison

remotepc vs remotetopc REMOTE PC vs REMOTE TO PC REVIEW

RemotePC feature differences:

While these two remote desktop access applications might have similar names they are actually very different. For one thing RemotePC is not specifically designed to be a remote support application. It does include features like in session monitoring, and comes with a MAC client, and there’s an Android app at an additional cost.  There are other features like remote printing and sound, and there is a built in chat client.  From other reviews it’s not considered one of the fastest remote access applications out there, but it it’s not far off from RemoteToPC performance wise.

The most distinguishing differences that RemoteToPC has from RemotePC is that of the monitoring, alerts and remote remediation capabilities. RemoteToPC includes monitoring of core system metrics such as CPU, DISK, and RAM. There are also features like a remote reboot, and heartbeat monitoring for servers. Therefore RemoteToPC is designed more specifically as a remote support application. RemotePC might be used for remote support, and RemoteToPC might be used by someone who just wants to gain remote access to a computer to do work from home, but the feature set offered by both products is clearly one where RemotePC is more of a generic remote desktop access application, and RemoteToPC has remote desktop access, as well as features specific to a remote support application.

RemotePC price:

The price of RemotePC is significantly higher than RemoteToPC.  They appear to target the smallest market segment, and only have advertised plans that go up to 100 computers. RemotePC’s pricing for 100 unattended access PC’s is currently $499.75. When compared to RemoteToPC’s current $299 pricing for access of up to 100 unattended access computers, RemotePC’s cost is 50% higher.

RemotePC does offer to add additional computers in addition to the 100 offered in its highest level plan at a rate of an additional $3 per month per computer.  That would be $5899.75 for a 250 computer plan, vs RemoteToPCs  $599 for the same plan. That is a 10X increase in cost, and the differences only get more extreme attempting to match up with RemoteToPC’s higher level plans. RemotePC’s pricing for 10 computers is their best seller at $49.75 for the first year. This is clearly their target market.

Other RemoteToPC vs RemotePC differences:

While not usually a factor in products, in the case of RemotePC, the specifics about their corporation is worth noting. They are actually a spin off product by the makers of IDrive, the popular remote backup software application.  They have offices in both India and California. RemoteToPC is a small startup created in Fort Worth Texas in 2014, and launched to the public in February of 2016. While it’s not clear what IDrive’s markers plan to do with RemotePC as a product, RemoteToPC clearly intends on adding additional features to assist small IT companies as their remote support application, all the way up to Enterprise level customers.

Conclusion:

RemotePC’s strengths are its low cost for remote desktop access to 10 and under computers, and its alternative platform capabilities. RemoteToPC is a much better solution as a full remote support application.

Remote Desktop Access + Remote Monitoring + Alerts

How RemoteToPC made Remote Desktop Access + Remote Monitoring + Alerts easy and affordable.

Coming from a small IT business I know I never had a whole lot of time on my hands to implement a complex monitoring tool. I recall installing GFI Max a few years back, and the fact that I had to install 2 pieces of software to get Remote Desktop Access, and Remote Monitoring was a real issue. In addition to that, I believe it called for a reboot to even work. Then there were the settings. It seemed like I had a million settings I could configure for the computer, and 90% of it was stuff I had no interest in monitoring.

There might have been a way to setup all of those parameters and have it make the changes on several computers at once, but I wasn’t able to figure out how. That’s sort of the problem, I didn’t have time to learn all of that. I had enough trouble just keeping my customer’s computers going, and now I was going to add a whole layer of complexity, and things to learn on top of that? That was going to make my life easier?remote desktop monitoring

I guess the point was that I could monitor systems, and get alerts when there was a problem on them, and so I could be proactive with fixing stuff for my customer, and thereby give my customer a better experience.

I became convinced that that was my path from going from a break-fix IT consultant to a Managed Service Provider (MSP), with the ability to get regular money in through unlimited support plans. I must have tried to do that about 3 times over as many years, but eventually I just gave up. The reality is that selling that whole concept to my existing customers never really worked for me. Somehow, I guess it did for a lot of IT people.

For the IT Company there’s now more options than ever: Labtech corp, Kaseya, and Solar Winds all offer some RMM features now, but the other problem that I had was the pricing for all of that was just too much for my little IT Company. I had to pay all that extra money, learn and install a more complex product, and keep doing all of the current work I was doing. At some point that was just too much to ask of this overworked IT consulting guy.

That’s sort of the premise behind why we built RemoteToPC. RemoteToPC is actually cheaper than most unattended Remote Access solutions out there, and we provide basic monitoring, and alerts with each install — By the way, it’s a single install, and there is no reboot required. There is also barely any learning curve. Most of the options are preset, and they just start working, informing you if the RAM, CPU, or DISK on any workstation or server it’s installed on goes over a very high percent. There’s also a server heartbeat monitor, and other features, such as a remote reboot, and graphic metric monitoring history. That’s just the monitoring and alert portion of our secure, unattended remote desktop access client.

We built a Remote Desktop Access @ Remote Monitoring product we wanted and needed, sell it for a price our small IT business could afford, and now we provide it to IT people everywhere. That’s why our tagline is: “RemoteToPC: Built by IT people for IT people.” Try a free 14 day trial today. You can cancel at any time in the first 14 days and you’ll not be charged.

LogMeIn Price Flack, and TeamViewer Hack, are they worth the cost?

Teamviewer price

I have seen two articles about some of our larger competitors in the past week. The first was an article about how users were upset with LogMeIn continually raising prices. I have seen articles and users continually upset about that since they first started charging for LogMeIn central back in January of 2014. In fact I was one of the users that was upset about the lack of a good and affordable alternative to LogMeIn Central back then, and that was one of the catalysts that drove the creation of RemoteToPC.

This latest article that I read, it was not so much about how LogMeIn had continually raised prices, but how users were surprised by the charging of their credit cards without warning.  When they first started raising prices, they often offered users a discount on the new pricing, but now it seems that they just charge them the new higher price with no warning at all. One user complained that because he was using it for 700 devices, his pricing went from $299 per year to $14,999 per year. That drove him away from LogMeIn to TeamViewer.  His price with RemoteToPC would be $1999 per year, and he could add up to 1000 computers at that price level.

For all of the disgruntled LogMeIn users, it’s not as if TeamViewer users are happy. Because of the massive TeamViewer hack that occurred recently, many companies that had been using TeamViewer are scrambling to find another product. I was contacted by one IT company in Spain that was looking to leave TeamViewer for that very reason, and articles are all over the internet, and sites like Reddit. Others have also commented on the fact that TeamViewer has a nasty habit of unexpectedly requiring costly upgrades of customers who have already bought the product. Teamviewer should allow users to turn off automated updates of installed client host software.

I really don’t consider TeamViewer an apples to apples comparison to what we offer with RemoteToPC, because TeamViewer does not offer any sort of system monitoring or alerts the way we do. TeamViewer is more of a generic Remote Access application. Although we have some customers that use RemoteToPC to just access their work PCs from home, RemoteToPC was designed specifically for IT people, and so that’s why every install also includes system health monitoring. We could have designed a more generic product, but as our tag line says, RemoteToPC is designed by IT people for IT people. So what that means is that from our perspective mot new RemoteToPC features will always have the IT person in mind.

RemoteToPC, Remote Monitoring and Management (RMM) software

Remote Monitoring and Management (RMM) software creates one of the key selling points that Managed Service Providers (MSPs) bring to their corporate customers. That is, the ability to proactively monitor their computer systems for trouble. Some RMM software packages even have built in remediation of common IT issues.

For the IT support staff, being able to know when there is trouble on a system by receiving an alert is cruRMM softwarecial. For the customer, it’s the kind of peace of mind they are looking for when they choose a service provider.
Remote Monitoring and Management (RMM) software creates one of the key selling points that Managed Service Providers (MSPs) bring to their corporate customers. That is, the ability to proactively monitor their computer systems for trouble. Some even have built in remediation of common issues.
For the IT support staff, being able to know when there is trouble on a system by receiving an alert is crucial. For the customer, it’s the kind of peace of mind they are looking for when they choose a service provider.  

The costs vary, but for the small computer consulting company, it’s typically punitive.  This is why most small IT companies just opt out.  They either stay a break/fix shop, or if they do try to go with some kind of fixed price model, they are at a distinct disadvantage to many of the larger IT support companies, who have bunch larger budgets, and they’re willing and able to pay for a premium RMM software solution.

The real target customer of these RMM software products are mid-sized MSPs or enterprise, which really leaves out the largest segment of IT consulting companies, the little guy. This is why RemoteToPC was invented, as a sort of in-between product that provides basic system hardware monitoring (a Lite-RMM) along with and unattended remote access.

RemoteToPC provides remote monitoring and alerts for the core system metrics of: CPU, RAM, and the C-Drive, as well as a system Heartbeat monitor for servers or workstations that need to always be up and online. If any of the system metrics go beyond a threshold, or the heartbeat monitored system goes offline, a text message or email alert gets sent to the IT person that’s responsible for that system.

We are continually improving RemoteToPC, and while more monitoring and features are being added, our commitment is still to keep it simple: One install, no reboot, and a simple and intuitive product that just works.  RemoteToPC is a remote support tool designed by IT people for IT people.

Is it just another way to remotely access a PC?

remotely access a PC

“So it it just a another way to remotely access a PC?”

I sometimes struggle to answer people who ask me what Remote To PC is. Do I tell them that, it’s like the name sounds, a way to remotely access a PC? That doesn’t quite do it, because it’s more than that. It’s also got monitoring, and alerts. Describing that is where I often find their eyes glaze over. Even IT people I speak with sometimes don’t understand the significance of that. Those who have investigated RMMs seem to get it, but they often think of expensive, and complex products like Labtech, or GFIMax. Some even think of us as a LogMeIn alternative, but all of those products are way out of our price range and offerings. We don’t think IT people need a product that they have to learn, that has difficult configurations, and installations. We think that IT people are busy enough, and have enough issues to deal with without having to pile another layer of complexity on top of their jobs.

That’s why we invented Remote To PC. No one was thinking of the small IT consultant, or the 2 man in-house IT shop that has to support users at remote locations. Those products tend to go after Enterprise level customers, because they have deeper pockets, and enough staff to take time for training.

Remote to PC is priced far below those companies, and offers a core of primary monitoring features that IT people are most concerned about. CPU, RAM, and DISK utilization. There’s also a HEARTBEAT monitor to detect if a server goes down. Workstations, and Servers all get the same basic monitoring, and remote access features, so the entire company gets proactively monitored. IT consulting companies can assure their customers that they’ll be the first to know when there’s trouble with computer systems, and from our own testing, Remote To PC often starts paying for its self as soon as it’s installed at a client’s site.

So, I guess I could just tell them that Remote To PC is a way for the little IT company to get the core features of the big RMMs at an affordable price. I could tell them that Remote To PC was built for IT people by IT people.

The IT Remote Support Dilemma

The continually rising costs of remote IT support tools

In recent years IT support is increasingly accomplished though some form of remote desktop access. In several organizations more than 70% of all computer support given is some form of remote IT support.

Microsoft offers the Remote Desktop application on all versions of Windows that can easily be used by internal IT departments, or even remotely through ports setup and forwarded through corporate firewalls. One problem that Remote Desktop has however, is the fact that a new login session must be initiated on the computer, and the local user of that computer gets logged off of their computer while the IT remote support staff is working on their problems.

This is one reason why third party Remote Access applications like LogMeIn, or TeamViewer are used by many IT consultants and even internal IT staff. These applications automatically punch their own holes through corporate firewalls and connect to the desktop of computers without logging out of the current session.

For access to multiple corporate computers, TeamViewer cost a few thousand dollars up front, then there are additional costs for any upgrades. LogMeIn used to provide a free service for up to 10 computers with a remote desktop serving of up to 100 computers for $299 a year, making it the choice for many small IT departments, or IT consulting companies. At the beginnIT remote supporting of 2014 LogMeIn stopped offering it’s free service, which upset a lot of IT people who used to depend on it, and now here again at the beginning of 2015, their service changed again offering a dramatic price increase of $499 to $1299 for just 25 computers per year.

As the two most popular remote IT support platforms today, and with LogMeIn annual contracts running out, many IT departments and consultants are concerned about what they are going to do. The fact that LogMeIn keeps moving the goal posts on what it takes to use their service have IT people looking for cheaper alternatives, and some new startups like Remote To PC  have popped up to fill the gap that rising prices has created.

Google Searches for “Logmein Alternative” spiked in January of 2014 and it appears that they are on the same upward trend this year. Some IT consultants may have to either raise their support rates, or talk customers into paying for it if they intend on continuing to use the same services.

Any time the large players in any industry make dramatic changes to price, or what their product offering is, it creates some sort of pain or upheaval for their customers, but that also creates an opportunity for competition to make headway. Both LogMeIn and TeamViewer make millions of dollars each year off their customers, but they also have vast amounts of expenses including staff, and facilities, as well as loyalties to shareholders, and investors that demand they maximize their profits. As a small IT business owner myself who has used both products, I see an opportunity for some remote desktop access company to disrupt this sector. That will turn a dilemma that IT people have into an advantage.

Better, faster, stronger…. remote computer access

monitor company computers

Our technology to monitor company computers, and provide remote computer access

RemoteToPC has at its core two different proprietary technologies. The first is our high transaction, highly scalable monitoring platform that is capable of over a million transactions per minute. What this translates into for our customers is the ability to monitor company computers via our very light client side metrics monitoring engine.

Our second technology is our proprietary IceEngine platform.  Our IceEngine, is a mechanism that facilitates an encrypted high performance peer to peer tunnel, locally, or across the internet, and through firewalls, as a part of our remote desktop access.

Our core technology is a newer generation technology than many of our competitors have built their products on, and we have seen the results of greater performance in some of our own in-house testing.

We have combined this technology into a single, small, lightweight host side application that allows for the monitoring of computer hardware and software, as well as remote remediation, and remote computer access capabilities. We are also constantly working to improve the performance, reliability and capabilities of RemoteToPC, both on our core technology and how we utilize that technology in the our product.

The result is what we think is a new generation of remote support technology that combines simplicity with next generation core technology.