LogMeIn alternative 2018 – Logmein Pro price increase

LogMeIn Pro price increase 2018

If your looking for a LogMeIn Pro alternative, you’ve come to the right place! Many IT people who use their Central product come to RemoteToPC looking for a LogMeIn alternative, but many small business users of LogMeIn pro are also starting to discover us as a much more affordable remote desktop access alternative. If you need unattended remote computer access for remote support, or if you just need because you need remote access into your computer at work, RemoteToPC will do the job, only for a lot less than those other guys.

The LogMeIn Pro pricing increase:

Following their widely publicized purchase of GoToMyPC last year, we were on the lookout for LogMeIn to raise their Central pricing this year like they did last January. We were hearing new customers complain about LogMeIn prices going up back in December, but kept checking in and seeing that their Central pricing was not changing. We thought they had decided to not raise prices. We were wrong.

Some internet searching again this week brought up a short post that Splashtop had made. It turns out that they were not going to increase price of the LogMeIn Central product this January, but instead they had a LogMeIn Pro price increase. According to thier research into LogMeIn’s pricing history, this January was a 40% increase over last year. From $249.00 in 2017 to $349.99 starting in 2018. For accessing just a few computer systems, this no doubt seems an onerous jump in price to many corporate and small business users.

Since RemoteToPC is made by IT people for IT people, most of our former LogMeIn customer base who decided to “LogMeOut”, comes from the LogMeIn Central product standpoint. However, we do attract a fair share of accounting firms, and other small businesses that just need remote access to PCs at a reasonable price point. For those small businesses that use PC’s we beleive that RemoteToPC is an excellent and much more affordable LogMeIn alternative.

As far as LogMeIn vs RemoteToPC goes: 

RemoteToPC offers our Basic remote desktop solution to up to 10 remote PCs for $99 per year. We don’t anticipate that pricing changing anytime soon. While this is enough for most small businesses, we also offer 20 computer plans for small business. Our Enterprise level plans start at 100 endpoints per year. Enterprise plans come with additional features such as user management. User management allows you to assign which users can access which computers.

As we’ve mentioned previously, LogMeIn began its rapid ascent into its current pricing levels back in January of 2014. That’s when they first started charging for their formerly free product. They added another increase in Jan 2015, skipped Jan 2016, and added another in Jan 2017. So, it seems obvious why everyone starts looking in January, because that’s the big month for upping their prices. Last year they bought fellow remote access product GoToMyPC (Go To My PC) for 1.8 Billion. This is sure to place them at over 1 Billion in annual revenue making them the 800lb gorilla in the industry. The move seems to have had the desired effect with LogMeIn stock prices continuing to go up.

Those who’ve sought a LogMeIn alternative: 

With those who jump off the LogMeIn ship, there are a number of products like Splashtop, or TeamViewer. We’d like to think that as far as more of a LogMeIn Central alternative, we have them all beat. RemoteToPC’s Command Center offers a clear view to IT people of all of the remote systems that they’re responsible for. System metrics give them alerts to troubled systems, and the way rows are laid out, access is quick and simple. The system metric monitoring that RemoteToPC does makes it more like the LogMeIn premium product. Splashtop and Teamviewer don’t offer that kind of monitoring and alerts built into them.

We’ve recently added Android support, along with Remote Reboot,  Wake-on-Lan, and 2-factor authentication. When combined with other native features such as monitoring and alerts, file transfer and user management, RemoteToPC has a lot of premium features for a fraction of the cost of those larger competitors. Starting with the RemoteToPC Enterprise 1 plan multiple user accounts can be setup with specific access to specific computer systems. We don’t limit the number of sessions, so as many people as need to be can be logged in using RemoteToPC simultaneously.

We beleive that small businesses that are looking for a LogMeIn pro alternative should look at us. IT businesses, in-house IT staff, and MSPs should also look at us as a potential LogMeIn central replacement.  We’re committed to high quality product support, and customers service, as well as adding new features, and continually improving old ones. Mac support, faster remote sessions, and remote printing should be coming later in 2018, along with more system information greater control over alerting, and remote remediation options.

We want to provide you with the best product we can at an affordable price. We know what IT people need, because RemoteToPC is built buy IT people for IT people.

Sign up for a free 14 day trial today and see what we mean!

remote desktop access

LogMeIn alternative 2017 – LogMeIn raises prices again

LogMeIn Price increase. Why RemoteToPC is the right LogMeIn alternative for 2017: 

Many people in the IT community have been waiting for this. Even some LogMeIn competitors didn’t believe they would do it again, yet they did. LogMeIn raised prices again in January of 2017 on LogMeIn Central and Pro subscriptions. This makes RemoteToPC an even more attractive LogMeIn alternative in 2017, as our pricing is considerably less than those for LogMeIn Central, or Pro. 

An example of LogMeIn price increases using a 100 computer plan:Logmein Pricing

For example: LMI Central 100 computer Basic was $699, now it’s $899 Plus was $1499, now it’s $1999. Premier was $2999, and now its $3499

We thought LogMeIn Central pricing was too high back in 2015-16. This new level in 2017 is may help drive up their stock value for their shareholders, and help pay off their $1.8B acquisition of GoToMyPC from Citrix. It seems clear however that small computer consulting companies, and MSPs are the ones taking the hit for all that. With their purchase of GoToMyPC, they will be grossing over $1B per year, making them the 800 pound gorilla in the room compared to all of the other remote access solutions out there.

RemoteToPC vs LogMeIn from a price standpoint is a hands down win for RemoteToPC. RemoteToPC pricing for the 100 computer plan  is currently $299. While we don’t offer every feature that LMI does, as of this publication we do provide:   

Unattended Remote Desktop Access , Computer Health Monitoring , a Private Command Center , File Transfer Capability , Multi-Monitor Capable , Multiple Simultaneous Sessions ,  Critical System Alerts . Deployment Links you can Email , Wake-on-LAN, Multi-System Deployment Capability , Computer Grouping & Search , Remote Reboot , Safe-mode Reboot , a System Heartbeat Monitor , a Local Desktop Application , and User Management (Enterprise only)

remote desktop access  RemoteToPC pricing is extremely competitive even when compared to the LogMeIn Central Basic plan, however some of the RemoteToPC features are only found in the even more expensive LogMeIn central Plus and Premier plan. For example the ability to copy files is only available starting in their Plus plan. Features like Monitoring and Alerts are found in their Premier plan.  People who have a LogMeIn-Pro subscription for small numbers of computers will find the pricing of our smallest plan at $99 will cover them for up to 10 remote systems for a year. 

While LogMeIn stock is near an all-time high, it is unclear where they intend that these increases in price will stop. The addition of the GoToMyPC remote access customer base is sure to keep the annual gross earnings over 1 billion, and they may have factored in the loss of some LMI customers, who move on to LogMeIn alternatives due to this increase. LogMeIn pricingThey could potentially show a huge gain for shareholders this year even with the loss of 20-25% of their LMI business. While it might not make much sense from the standpoint of keeping their remote access customer base happy, it makes sense that their shareholders would be extremely happy in that situation.

From their annual revenue growth in profits since they started raising prices back in January of 2014, raising the LogMeIn price has been nothing but rewarding to them. As long as they are continually rewarded for it, it is likely that they will continue to do so. It seems however that at some point they will reach the tipping point where those who buy a LogMeIn-Pro, or LogMeIn Central subscription will simply say “no more”.  Many have already done so, and we expect more to do so as time goes on. RemoteToPC plans on being here to provide a more affordable alternative with an ever increasing feature set. 

 

LogMeIn Feature & Pricing Comparison

FeatureBasicPlusPremierRemoteToPC
Remote Accessxxxx
User Managementxxxx
Computer Grouping
xxxx
Deployment
xxxx
Computer Search
xxxx
Online/Offline Status
xxxx
Reporting
xxxFuture
256-bit SSL Encryption
xxxx
Desktop Application
xxxx
Mobile Application
xxxx
Network Configuration Management
xxx
Mass Delete
New
New
New
Future
Custom Fields
New
New
New
Multi-Monitor Support
xxxx
Ad Hoc Support
xxxFuture
File Transfer
xxx
Background Access
xx
HD Remote Access
xx
Remote Print
xxFuture
Remote Sound
xx
Host Preference Packages
xx
One2Many (Automated Task Management)
x
Alerts and Monitoring
xx
Anti-virus Management
x
Windows Updates
xFuture
Ticketing Integration
x
Computer Inventory
x
Advanced Reports and Analysis
x
Self-Healing Alerts
x
Mobile Access to Alerts
New
x
Premium Customer Support
New
x
Remote Reboot
xxx
Safe Mode Reboot
xxx
WakeUp OnLan
xx
Per 10 Computers
$99.00
Per 20 Computers
$179.00
Per 25 Computers
$599.00
$1,299.00
$1,599.00
Per 100 Computers
$899.00
$1,999.00
$3,499.00
$299.00
Per 250 Computers
$1,299.00
$3,999.00
$7,499.00
$549.00
Per 500 Computers
$1,999.00
$5,999.00
$11,999.00
$899.00
Per 1000 Computers
$3,399.00
$9,999.00
$17,999.00
$1,699.00
LogMeIn & RemoteToPC prices as of 1/15/17

LogMeIn Central Alternative

LogMeIn Central Alternative | LogMeIn Vs RemoteToPC

Is RemoteToPC a good LogMeIn Central alternative ?

All over the internet, you can see articles for a LogMeIn Central alternative, and their suggestions are always the same old products like Teamviewer, Bomgar, ScreenConnect, Splashtop, etc… If an IT person is just looking for a remote connection client with competitive pricing, then those are valid alternatives, and some may claim that they are better than logmein, but none of them are a true LogMeIn Central alternative.  Here’s why: LogMeIn central pricingBecause LogMeIn central  comes in 3 different tiers of service with varying levels of features: LogMeIn-Central Basic, Plus and Premier. The Basic plan only offers a more basic set of features with an online Command Center. You have to select the Plus version (for more money) if you want the ability to copy files between PCs, and finally if you want any kind of Monitoring and Alerts, you must purchase Central Premier (for a lot more money!)

As IT people ourselves, and from some of the feedback we have had from customers, the ability to copy a file from one computer to another can be a critical need. For LogMeIn, they charge twice the money for this feature. When they first implemented their new pricing, it was file copying, and multi-monitor access that they used to force users up to their Plus plan. This was apparently too much for too many Basic plan customers, and they soon offered the multi-monitor feature back in their Basic plan, while leaving the ability to remotely copy a file in their Plus plan. LogMeIn’s Premier plan has robust monitoring and alerts for proactive monitoring of computer systems, but at more than 4 times the cost of their basic plan.

At the time this is being written, LogMein Central Pricing for 100 computers is: $699 a year for Basic, $1499 a year for Plus, and $2999 a year for Premier.

We built RemoteToPC as a low cost alternative to products like Log Me In Central, but have deliberately modeled our pricing to beat out their lowest price, while also offering key features they feature in their higher level plans. RemoteToPC has a Command Center and Remote Desktop Access similar to LogMeIn Basic, File Copy similar to LogMeIn Plus, and we even offer basic Alerts and Monitoring similar to LogMeIn Premier.  All currently at $299 a year for a 100 system plan.

All of our Enterprise level plans include these features that LogMeIn Central plans do: Remote Access, User Management, Computer Grouping, Deployment, Computer Search, Online/Offline Status, 256-Bit SSL Encryption, Multi-Monitor Support, File Transfer, Alerts and Monitoring, Mobile Access to Alerts, Wake-On-Lan, Local Client Application, Remote Reboot, Safe-mode Reboot, and Premium Customer Support.

For the features we offer, we don’t think anyone can touch our pricing. We think that RemoteToPC is a new kind of product. One designed to give you the best experience by merging the core features of advanced RMM tools with a basic remote access client, and that’s priced at a very low cost.  We don’t think the cost of IT tools should be punitive. We know what IT people want, and need, because RemoteToPC is built by IT people for IT people!

Click here to : Compare all our plans

remote desktop access

RemoteToPC vs Teamviewer: Teamviewer Pricing – cost vs features

teamviewer pricingTeamViewer cost vs features, is TeamViewer pricing really one and done?

  • Is TeamViewer really a one time purchase?
    Most people assume that Teamviewer is a one-time purchase, because you get unending rights to the application and unlimited endpoints, but that doesn’t reflect the true Teamviewer cost over time. Factored into the Teamviewer pricing is something that many people who’ve purchased one of those licenses have pointed out that Teamviewer often upgrades their product, without warning, and certain features break, or don’t keep up with current operating systems out in the world. So you might want to factor in TeamViewer pricing  for upgrades into your decision process.  Some of our customers have even complained about TeamViewer upgrading all of their endpoints automatically without their knowledge, and then requiring an upgrade payment after an evaluation period. So, you might want to make a note that the upgrade pricing might be a total surprise to you.
  • TeamViewer concurrent sessions limited
    Another thing to consider with Teamviewer pricing is how many concurrent remote sessions you need to have going at once time. Even if you are just a one person IT shop you might need to connect to several different computers or customers at the same time. TeamViewer’s Business plan (currently at $849) only gives you a “single-user” license. The TeamViewer website says “A single-user license permits connections from up to 3 devices”
  • At $2799 the TeamViewer Corporate plan is their best bang for the buck
    Things do get a little better if you purchase the “Premium” plan (currently $1689). You can add additional concurrent user licenses for only another $999 each.  However you might just want to go ahead and jump up to TeamViewers Corporate plan (currently $2799) where you start out with the ability to have 3 concurrent connections.

RemoteToPC a great TeamViewer Alternative: 

  • RemoteToPC has unlimited concurrent remote sessions
    RemoteToPC does not limit how many concurrent sessions you can start up, so if you have 3 people working in an IT shop, each support person can open as many concurrent sessions as necessary to do their job.
  • RemoteToPC offers mass deployment capability in all plans 
    As far as mass deployments of endpoints, TeamViewer only offers that feature in their most expensive “Corporate” plan. RemoteToPC offers MSI deployment files with every plan, so applications like the free PDQ Deploy can deploy all of your endpoints in an entire domain all at once.
  • For tech support, RemoteToPC is strong TeamViewer alternative
    With RemoteToPC you can inform your customers that all of their computers are being actively monitored by you. This gives them a peace of mind, and it gives you an advantage over other IT companies. RemoteToPC is easy to install and gives you a complete monitoring, alerts and remote access solution. This is why for tech support, RemoteToPC is a great TeamViewer alternative.

 

How does TeamViewer price / features compare with RemoteToPC’s pricing/features?
The first thing to note is that RemoteToPC is more than just a remote connectivity product like TeamViewer. For IT people RemoteToPC is a better TeamViewer alternative because of additional features for tech support like Remote Monitoring + Alerts. These monitoring features mean that RemoteToPC is a more complete remote support tool, and because there is some cost in server processing, we sell RemoteToPC as annual plan, but at a much lower price than TeamViewer.

RemoteToPC vs RemotePC – Remote Desktop Access comparison

remote pc REMOTE PC vs REMOTE TO PC REVIEW

Remote PC feature differences:

While these two remote desktop access applications might have similar names they are actually very different. For one thing Remote PC is not specifically designed to be a remote support application. It does include features like in session monitoring, and comes with a MAC client, and there’s an Android app at an additional cost.  There are other features like remote printing and sound, and there is a built in chat client.  From other reviews it’s not considered one of the fastest remote access applications out there, but it it’s not far off from RemoteToPC performance wise.

The most distinguishing differences that RemoteToPC has from RemotePC is that of the monitoring, alerts and remote remediation capabilities. RemoteToPC includes monitoring of core system metrics such as CPU, DISK, and RAM. There are also features like a remote reboot, and heartbeat monitoring for servers. Therefore RemoteToPC is designed more specifically as a remote support application. RemotePC might be used for remote support, and RemoteToPC might be used by someone who just wants to gain remote access to a computer to do work from home, but the feature set offered by both products is clearly one where RemotePC is more of a generic remote desktop access application, and RemoteToPC has remote desktop access, as well as features specific to a remote support application.

Remote PC price:

The price of RemotePC is significantly higher than RemoteToPC.  They appear to target the smallest market segment, and only have advertised plans that go up to 100 computers. RemotePC’s pricing for 100 unattended access PC’s is currently $499.75. When compared to RemoteToPC’s current $299 pricing for access of up to 100 unattended access computers, RemotePC’s cost is 50% higher.

RemotePC does offer to add additional computers in addition to the 100 offered in its highest level plan at a rate of an additional $3 per month per computer.  That would be $5899.75 for a 250 computer plan, vs RemoteToPCs  $599 for the same plan. That is a 10X increase in cost, and the differences only get more extreme attempting to match up with RemoteToPC’s higher level plans. RemotePC’s pricing for 10 computers is their best seller at $49.75 for the first year. This is clearly their target market.

Other RemoteToPC vs RemotePC differences:

While not usually a factor in products, in the case of RemotePC, the specifics about their corporation is worth noting. They are actually a spin off product by the makers of IDrive, the popular remote backup software application.  They have offices in both India and California. RemoteToPC is a small startup created in Fort Worth Texas in 2014, and launched to the public in February of 2016. While it’s not clear what IDrive’s markers plan to do with RemotePC as a product, RemoteToPC clearly intends on adding additional features to assist small IT companies as their remote support application, all the way up to Enterprise level customers.

Conclusion:

RemotePC’s strengths are its low cost for remote desktop access to 10 and under computers, and its alternative platform capabilities. RemoteToPC is a much better solution as a full remote support application.

Remote Desktop Access + Remote Monitoring + Alerts

How RemoteToPC made Remote Desktop Access + Remote Monitoring + Alerts easy and affordable.

Coming from a small IT business I know I never had a whole lot of time on my hands to implement a complex monitoring tool. I recall installing GFI Max a few years back, and the fact that I had to install 2 pieces of software to get Remote Desktop Access, and Remote Monitoring was a real issue. In addition to that, I believe it called for a reboot to even work. Then there were the settings. It seemed like I had a million settings I could configure for the computer, and 90% of it was stuff I had no interest in monitoring.

There might have been a way to setup all of those parameters and have it make the changes on several computers at once, but I wasn’t able to figure out how. That’s sort of the problem, I didn’t have time to learn all of that. I had enough trouble just keeping my customer’s computers going, and now I was going to add a whole layer of complexity, and things to learn on top of that? That was going to make my life easier?remote desktop monitoring

I guess the point was that I could monitor systems, and get alerts when there was a problem on them, and so I could be proactive with fixing stuff for my customer, and thereby give my customer a better experience.

I became convinced that that was my path from going from a break-fix IT consultant to a Managed Service Provider (MSP), with the ability to get regular money in through unlimited support plans. I must have tried to do that about 3 times over as many years, but eventually I just gave up. The reality is that selling that whole concept to my existing customers never really worked for me. Somehow, I guess it did for a lot of IT people.

For the IT Company there’s now more options than ever: Labtech corp, Kaseya, and Solar Winds all offer some RMM features now, but the other problem that I had was the pricing for all of that was just too much for my little IT Company. I had to pay all that extra money, learn and install a more complex product, and keep doing all of the current work I was doing. At some point that was just too much to ask of this overworked IT consulting guy.

That’s sort of the premise behind why we built RemoteToPC. RemoteToPC is actually cheaper than most unattended Remote Access solutions out there, and we provide basic monitoring, and alerts with each install — By the way, it’s a single install, and there is no reboot required. There is also barely any learning curve. Most of the options are preset, and they just start working, informing you if the RAM, CPU, or DISK on any workstation or server it’s installed on goes over a very high percent. There’s also a server heartbeat monitor, and other features, such as a remote reboot, and graphic metric monitoring history. That’s just the monitoring and alert portion of our secure, unattended remote desktop access client.

We built a Remote Desktop Access @ Remote Monitoring product we wanted and needed, sell it for a price our small IT business could afford, and now we provide it to IT people everywhere. That’s why our tagline is: “RemoteToPC: Built by IT people for IT people.” Try a free 14 day trial today. You can cancel at any time in the first 14 days and you’ll not be charged.

LogMeIn Pricing Flack, and TeamViewer Hacked, are they worth the cost?

Teamviewer price

I have seen two articles about some of our larger competitors in the past week. One about the TeamViewer hack and one about LogMeIn. The first was an article about how users were upset with LogMeIn price bumps. I have seen articles and users continually upset about that since they first started charging for LogMeIn back in January of 2014. In fact I was one of the users that was upset about the lack of a good and affordable alternative to LogMeIn back then, and that was one of the catalysts that drove the creation of RemoteToPC.

This latest article that I read, it was not so much about how LogMeIn had continually bumped up prices, but how users were surprised by the charging of their credit cards without warning.  When they first started raising prices, they often offered users a discount on the new pricing, but now it seems that they just charge them the new higher price with no warning at all. One user complained that because he was using it for 700 devices, his pricing went from $299 per year to $14,999 per year. That drove him away from LogMeIn to TeamViewer.  His price with RemoteToPC would be $1999 per year, and he could add up to 1000 computers at that price level.

For all of the disgruntled LogMeIn users, it’s not as if TeamViewer users are happy. Teamviewer pricing is based on a large upfront cost that many might feel was a bad investment because according to articles and lot’s of blog chatter, TeamVeiwer was recently hacked. Because of this allegedly massive TeamViewer hack, many companies that had been using TeamViewer are scrambling to find another more secure product. I was contacted by one IT company in Spain that was looking to leave TeamViewer for that very reason, and articles are all over the internet, and sites like Reddit. Others have also commented on the fact that TeamViewer has a nasty habit of unexpectedly requiring mandatory upgrades of customers who have already bought the product, raising the question how much does Teamviewer really cost them over time? Teamviewer should allow users to turn off automated updates of installed client host software, but I would suspect that this regular windfall of new cash for upgrades is built into thier pricing model. 

Ultimately, I really don’t consider TeamViewer an apples to apples comparison to what we offer with RemoteToPC, because TeamViewer does not offer any sort of system monitoring or alerts the way we do. I would categorise TeamViewer as more of a generic remote access application. Although we have some customers that use RemoteToPC to just access their work PCs from home, RemoteToPC was designed specifically for IT people, and so that’s why every install also includes system health monitoring. We could have designed a more generic product, but as our tag line says, RemoteToPC is designed by IT people for IT people. So what that means is that from our perspective any new RemoteToPC features will always have the IT person in mind.

RemoteToPC, Remote Monitoring and Management – RMM software

Remote Monitoring and Management (RMM) – RMM software creates one of the key selling points that Managed Service Providers (MSPs) bring to their corporate customers. That is, the ability to proactively monitor their computer systems for trouble. Some RMM software packages even have built in remediation of common IT issues.

For the IT support staff, being able to know when there is trouble on a system by receiving an alert is cruRMM softwarecial. For the customer, it’s the kind of peace of mind they are looking for when they choose a service provider.

Remote Monitoring and Management (RMM) software creates one of the key selling points that Managed Service Providers (MSPs) bring to their corporate customers. That is, the ability to proactively monitor their computer systems for trouble. Some even have built in remediation of common issues.
For the IT support staff, being able to know when there is trouble on a system by receiving an alert is crucial. For the customer, it’s the kind of peace of mind they are looking for when they choose a service provider.  

The costs vary, but for the small computer consulting company, it’s typically punitive.  This is why most small IT companies just opt out.  They either stay a break/fix shop, or if they do try to go with some kind of fixed price model, they are at a distinct disadvantage to many of the larger IT support companies, who have bunch larger budgets, and they’re willing and able to pay for a premium RMM software solution.

The real target customer of these RMM software products are mid-sized MSPs or enterprise, which really leaves out the largest segment of IT consulting companies, the little guy. This is why RemoteToPC was invented, as a sort of in-between product that provides basic system hardware monitoring (a Lite-RMM) along with and unattended remote access.

RemoteToPC provides remote monitoring and alerts for the core system metrics of: CPU, RAM, and the C-Drive, as well as a system Heartbeat monitor for servers or workstations that need to always be up and online. If any of the system metrics go beyond a threshold, or the heartbeat monitored system goes offline, a text message or email alert gets sent to the IT person that’s responsible for that system.

Now any small computer consulting company can compete with larger MSPs simply by using RemoteToPC. Many of those larger companies don’t even monitor all of the computer systems at a customers site, but RemoteToPC does. So, because all your remote access installs include Lite RMM software built-in this leaves an opening for you to say “we’ll monitor everything”, giving you an edge over the big guys.

We are continually improving RemoteToPC, and while more monitoring and features are being added, our commitment is still to keep it simple: One install, no reboot, and a simple and intuitive product that just works.  RemoteToPC is a remote support tool designed by IT people for IT people.

Is it just another way to remotely access a PC?

remotely access a PC

“So it it just a another way to remotely access a PC?”
 

I sometimes struggle to answer people who ask me what Remote To PC is. Do I tell them that, it’s like the name sounds, a way to remotely access a PC? That doesn’t quite do it, because it’s more than that. It’s also got monitoring, and alerts. Describing that is where I often find their eyes glaze over. Even IT people I speak with sometimes don’t understand the significance of that. Those who have investigated RMMs seem to get it, but they often think of expensive, and complex products like Labtech, or GFIMax. Some even think of us as a LogMeIn alternative, but all of those products are way out of our price range and offerings. We don’t think IT people need a product that they have to learn, that has difficult configurations, and installations. We think that IT people are busy enough, and have enough issues to deal with without having to pile another layer of complexity on top of their jobs.

That’s why we invented RemoteToPC. No one was thinking of the small IT consultant, or the 2 man in-house IT shop that has to support users at remote locations. Those products tend to go after Enterprise level customers, because they have deeper pockets, and enough staff to take time for training.

Remote to PC is priced far below those companies, and offers a core of primary monitoring features that IT people are most concerned about. CPU, RAM, and DISK utilization. There’s also a HEARTBEAT monitor to detect if a server goes down. Workstations, and Servers all get the same basic monitoring, and remote access features, so the entire company gets proactively monitored. IT consulting companies can assure their customers that they’ll be the first to know when there’s trouble with computer systems, and from our own testing, Remote To PC often starts paying for its self as soon as it’s installed at a client’s site.

So, I guess I could just tell them that RemoteToPC is a way for the little IT company to get the core features of the big RMMs at an affordable price. So what is RemoteToPC? It’s remote support tools, it’s a lite RMM, it’s still a remote access application that could be used for anything.  RemoteToPC is all of that, but the point is that Remote To PC was built for IT people by IT people.