REMOTE ACCESS VS. RMM
More than remote access.
Lighter than a full RMM.
RemoteToPC IT Starter
100 computers · Unlimited users & sessions · System monitoring · Advanced system information · Process & service management
$399/year
Three levels of IT support.
Which one do you really need?
Not every business needs automated patching, scripting, and complex management policies. The right software depends on the work your team actually performs.
Connect when you need help.
- Remote screen access
- File transfer
- Multi-monitor support
- Limited proactive system visibility
Catch problems early. Fix them remotely.
- Remote access and multi-monitor support
- CPU, RAM and C: drive high-usage alerts
- Optional server heartbeat monitoring
- Advanced system information
- View and end processes
- View, start, stop and restart Windows services
- Remote restart, Safe Mode and Wake-on-LAN
Automate and manage at scale.
- Operating system patching
- Application updates
- Automated scripting
- Policy-based monitoring
- Software deployment workflows
See what’s wrong. Take action from the Command Center.
Advanced System Information
Check processor, memory, disk and network usage, device details, and running processes.
Process and Service Management
View and end processes. Start, stop, or restart Windows services.
Monitoring & Alerts
Receive high-resource email alerts for CPU, RAM and C: drive usage, plus optional server heartbeat monitoring.
The tools your IT team needs. Less complexity to manage.
Get the tools your IT team needs, without the cost and complexity of features you won’t use.
RemoteToPC is a good fit if…
- You need dependable unattended access to your computers.
- You support systems across offices, locations or customers.
- You want system visibility and essential resource alerts.
- You need process and Windows service controls for routine troubleshooting.
- Several technicians share a list of managed PCs.
- You want straightforward computer-based pricing.
When a full RMM makes more sense
- You need automated OS and application patch management.
- You rely on scheduled scripting and maintenance policies.
- You need broad configurable service checks and event monitoring.
- You require compliance automation or extensive deployment tools.
- Your MSP needs integrated PSA, ticketing or billing workflows.
Already have a patching solution? RemoteToPC can complement it.
Know what you’re getting.
RemoteToPC is a lite RMM for everyday IT support—combining unattended remote access, system monitoring, and process and service controls to help your team spot problems and fix them remotely.
Does RemoteToPC automate Windows patching?
What monitoring is included?
RemoteToPC sends email alerts for high CPU usage, high memory usage, and low free space on the C: drive. Optional server heartbeat monitoring alerts you when a monitored server goes offline.
Can multiple technicians connect?
What process and service controls are included?
View and end frozen or runaway processes. Start, stop, and restart Windows services—all from the Command Center.