Teamviewer Pricing – cost vs features

TeamViewer cost vs features, is TeamViewer pricing really one and done?

• Is a TeamViewer license really a one time purchase? How much does TeamViewer cost and is there a better model? 

  Most people assume that a Teamviewer license is a one-time purchase, because you get unending rights to the application and unlimited endpoints, but that doesn’t reflect the true Teamviewer cost over time. Factored into their pricing model is something that many people who’ve purchased one of those licenses have pointed out. That Teamviewer often upgrades their product, without warning, and certain features break, or don’t keep up with current operating systems out in the world. So you might want to consider Team Viewer upgrades into your decision process.  Some of our customers have even complained about TeamViewer upgrading all of their endpoints automatically without their knowledge, and then requiring an upgrade payment after an evaluation period. You might want to make a note that the upgrade pricing might be a total surprise to you. TeamViewer pricing is an issue where we think you could do better.

• TeamViewer pricing considering its limited concurrent sessions

  Another thing to consider with Team viewer pricing is how many concurrent remote sessions you need to have going at once time. Even if you are just a one person IT shop you might need to connect to several different computers or customers at the same time. Team Viewer’s Business plan (currently at $849) only gives you a “single-user” license. The Team Viewer website says “A single-user license permits connections from up to 3 devices”

• At $2799 the TeamViewer cost for the corporate plan is their best bang for the buck

  Things do get a little better if you purchase the “Premium” plan (currently $1689). You can add additional concurrent user licenses for only another $999 each.  However you might just want to go ahead and jump up to their corporate license (currently $2799) where you start out with the ability to have 3 concurrent connections.

RemoteToPC is a better TeamViewer Alternative: 

• RemoteToPC has unlimited concurrent remote sessions
  RemoteToPC does not limit how many concurrent sessions you can start up. So if you have 3 people working in an IT shop, each support person can open as many concurrent sessions as necessary to do their job.
• Teamviewer cost more
  The annual pricing for unlimited sessions cost much more than RemoteToPC in the average situation.
• RemoteToPC offers mass deployment capability in all plans 
  As far as mass deployments of endpoints, they only offer that feature in their most expensive “Corporate” plan. RemoteToPC offers MSI deployment files with every plan. So applications like the free PDQ Deploy can deploy all of your endpoints in an entire domain all at once.
• For tech support, RemoteToPC is strong TeamViewer alternative
  With RemoteToPC you can inform your customers that all of their computers are being actively monitored by you. This gives them a peace of mind, and it gives you an advantage over other IT companies. RemoteToPC is easy to install and gives you a complete monitoring, alerts and remote access solution. This is why for tech support, RemoteToPC is a great TeamViewer alternative.

How does TeamViewer pricing and features compare with RemoteToPC’s pricing and features?
The first thing to note is that RemoteToPC is more than just a remote connectivity product like Team Viewer. For IT people RemoteToPC is a better TeamViewer alternative because of additional features for tech support like Remote Monitoring + Alerts. These monitoring features mean that RemoteToPC is a more complete remote support tool, and because there is some cost in server processing, we sell RemoteToPC as annual plan, but at a much lower price than TeamViewer.  They try to be all things to all people, and with RemoteToPC you get a product specifically crafted to IT support.

Apart from allthat, we’ve never been hacked. TeamViewer was, which is a well documented event on the internet, and is something we mention here in our article: TeamViewer Hacked, is it worth the cost?