How RemoteToPC made Remote Desktop Access + Remote Monitoring + Alerts easy and affordable.
Coming from a small IT business I know I never had a whole lot of time on my hands to implement a complex monitoring tool. I recall installing GFI Max a few years back, and the fact that I had to install 2 pieces of software to get Remote Desktop Access, and Remote Monitoring was a real issue. In addition to that, I believe it called for a reboot to even work. Then there were the settings. It seemed like I had a million settings I could configure for the computer, and 90% of it was stuff I had no interest in monitoring.
There might have been a way to setup all of those parameters and have it make the changes on several computers at once, but I wasn’t able to figure out how. That’s sort of the problem, I didn’t have time to learn all of that. I had enough trouble just keeping my customer’s computers going, and now I was going to add a whole layer of complexity, and things to learn on top of that? That was going to make my life easier?
I guess the point was that I could monitor systems, and get alerts when there was a problem on them, and so I could be proactive with fixing stuff for my customer, and thereby give my customer a better experience.
I became convinced that that was my path from going from a break-fix IT consultant to a Managed Service Provider (MSP), with the ability to get regular money in through unlimited support plans. I must have tried to do that about 3 times over as many years, but eventually I just gave up. The reality is that selling that whole concept to my existing customers never really worked for me. Somehow, I guess it did for a lot of IT people.
For the IT Company there’s now more options than ever: Labtech corp, Kaseya, and Solar Winds all offer some RMM features now, but the other problem that I had was the pricing for all of that was just too much for my little IT Company. I had to pay all that extra money, learn and install a more complex product, and keep doing all of the current work I was doing. At some point that was just too much to ask of this overworked IT consulting guy.
That’s sort of the premise behind why we built RemoteToPC. RemoteToPC is actually cheaper than most unattended Remote Access solutions out there, and we provide basic monitoring, and alerts with each install — By the way, it’s a single install, and there is no reboot required. There is also barely any learning curve. Most of the options are preset, and they just start working, informing you if the RAM, CPU, or DISK on any workstation or server it’s installed on goes over a very high percent. There’s also a server heartbeat monitor, and other features, such as a remote reboot, and graphic metric monitoring history. That’s just the monitoring and alert portion of our secure, unattended remote desktop access client.
We built a Remote Desktop Access @ Remote Monitoring product we wanted and needed, sell it for a price our small IT business could afford, and now we provide it to IT people everywhere. That’s why our tagline is: “RemoteToPC: Built by IT people for IT people.” Try a free 14 day trial today. You can cancel at any time in the first 14 days and you’ll not be charged.