Bulk Select Remote Host Actions

You can now select all or multiple remote host systems and perform functions in bulk:  Simply check the box to the far left of each remote host you wish to perform bulk actions on, then scroll down to the bottom left hand side of your Command Center select the action you want to perform, and […]

Alerts

RemoteToPC is remote access with alerts. Allowing you to remotely monitor 3 critical system health metrics on all host computers: RAM, CPU, and C-Drive . If any of those values goes above about 95% for more than a minute, you’ll receive an email alert notifying you.  Optionally you can turn off alerts for a computer […]

Logs

RemoteToPC logs all remote access sessions, attempts and connections “to” a host, as well as the “from” user and users IP. Under the Logs menu you can view them by date, or download them by clicking on the “Download CSV” button in the upper right of the Logs menu screen.

Users (User Management)

Through the “Users” menu option you can add additional remote user accounts called “child user accounts”, and you can also assign what remote hosts they can access:  User Management is found under the Users section on the left hand menu of the account Command Center. There are 3 account relationships that are established through this […]

Deployments

Create deployment link to email users for remote host deployment, or for multi-system installations in domains:  Under the Deployment menu you can create a new deployment link to either email, or download and install multiple hosts in a domain. To create a new remote host deployment click on add deployment button in the upper left, […]

Groups

The Groups menu allows you to create, edit or delete remote host computer groups. To create a new group and assign a remote host computer to it, click on the Add group button in the top left and add a group name: Then under the Computers menu in your Command Center, click on the wrench […]

Advanced Deployment Switches

When deploying or installing a download of RemoteToPC remote access host software you can add certain switches:  /AUTH_TYPE= AccessPassword                            = 1 (Default) AccessPassword+LDAP              = 2 LDAP                                              = […]

Advanced Authentication

CONFIGURING AUTHENTICATION METHODS: RemoteToPC Remote Access Advanced Authentication types require a minimum version of 2.3.3 on the host, and 2.2.3 on the viewer  There are 3 different connection authentication settings that can be configured on the RemoteToPC host. To change the authentication method, open the host Control Panel by right clicking on the blue cloud […]

Multi-To-Multi Pop-out monitors

Multi-to-multi pop-out monitors – (muliple remote access monitors) Viewing monitors as individual windows When you connect to remote computers that have more than one monitor you can pop-out and view those monitors separately in different windows on different monitors on your local system. The image above shows what the join client menu ‘view’ option looks […]

Remote Printer Setup

Remote Printing from Windows computers To print from the remote PC system to your local system, you must first have a minimum version 2.2.1 of the host, and 2.2.1 of the join (viewer) installed. Once both the host and join are updated with that version, follow these instructions to print remotely: Step 1. Install the […]

Universal Web Viewer

You can connect to a remote host system from a Mac, iPhone, or even an Android or Linux system using the Universal Web Viewer for remote access through modern browser like Safari, Firefox, or Chrome. To use the browser client, simply click on any Host Computer Name in your Command Center, and if you’re on […]

Native Apps for Smartphones and Tablets

All RemoteToPC plans include access to Native Applications for smartphone and tablet remote access. You can load the Android app from the Google Play Store. You can load the iOS app from the Apple App Store.  Once the apps are loaded on your phone, tablet, or ipad, and you login with your RemoteToPC account, you’ll […]

Viewer (Join) Installation

INSTALLING THE REMOTE DESKTOP VIEWER SOFTWARE: Once you have installed RemoteToPC on at least one Host Computer, you’ll need to install a Viewer software (Join side software) on another computer you intend to remotely access RemoteToPC Host computers with. There are currently 2 ways to install the RemoteToPC join client on a computer. (Important note: The […]

Host Deployment

You can use the remote access software deployment link to either email a user/customer a link to download and install RemoteToPC host onto their own computer, or you can use a deployment file to  mass-install RemoteToPC onto several computers at once in a domain environment. SECTION 1: Email a deployment link  – (A user can download […]

Mac Host Installation

Installation of RemoteToPC Mac remote access software To install RemoteToPC on a Mac Host that you intend to access: Step 1. Login to your RemoteToPC Command Center and click on the “Add Host Computer” button: You’ll see this screen: Complete the download and installation on the Mac, copy the unique API key from the menu. […]