Black Screen

PROBLEMS WITH BLACK SCREEN AFTER CONNECTION

1 Some computers display a black screen after a connection is established

If you are having problems with a remote host displaying a black screen after you connect to it, try restarting remote access on it under the wrench icon in the command center. If that doesn’t work try disabling the Aero theme. If you’re not sure if you have an Aero theme, change the theme back to one of the default themes.