How Can We Help?
Web client problem loading
If you get an error loading the RemoteToPC web client on a PC. Make sure you’re on the login screen and if you are on a PC select a Shift + F5 key combination to refresh your browser. If you are on a Mac, the combination to refresh the browser is as follows:
The key combination on Safari for Mac is: Option + Command + R
The command for Chrome and Firefox is: Shift + Command + R
For all web client access you must be using a modern browser like Chrome, Safari, or Firefox. Internet Explorer, or Edge browser will not work.