Upgrade / Downgrade remote access subscription

You can upgrade or downgrade your own remote access subscription under the “Change User Settings” button at the top of your Command Center. 

If you upgrade our new plan will prorate how much is left in your existing plan and only charge you the difference, changing your renewal date today. If you are downgrading you will be credited the difference between the days you have left left whenever your plan renews.

1. Select: Change User Settings at the top of your Command Center
2. Select: Subscriptions, then the View button for your subscription
3. Select the Switch Subscription button, and choose the subscription plan that you want to change to, and select the Add to Cart button
4. Select the View Cart, and you’ll see the prorated amount that you’ll be charged for upgrading before you: Proceed to Checkout to complete your purchase.